Eonquest Support
Eonquest has not launched yet — expected around early November 2026. This document is published ahead of the launch and takes effect when the app becomes available.
Eonquest is a small, independent app. If something is not working or you have a question, email eonquest@sgsoftware.pl and we will get back to you, usually within 3 business days.
When reporting a problem, it helps to include your device and OS version, the app version (Settings), and what you did just before it happened.
Common questions
There is no quest to claim
A new quest unlocks at 6:00 in your local time and has to be claimed in the app — check back after 6 a.m. Weekends never have a regular daily quest on any plan; on Saturday and Sunday, Premium subscribers get the separate weekend quest instead. Free tier is limited to three quests per calendar month.
How do I manage or cancel my subscription?
Subscriptions are billed by Apple or Google, so they are cancelled there, not in Eonquest: on iOS open Settings → your name → Subscriptions; on Android open the Google Play app → profile → Payments & subscriptions → Subscriptions. Cancelling keeps your plan until the end of the paid period. Deleting the app does not cancel a subscription.
I paid but the app still shows the free plan
Open Settings → Restore purchases (also available on the paywall). Make sure you are signed in to the same store account you purchased with. If it still does not update after a minute, contact us with your purchase receipt.
My daily reminder is not arriving
Turn the reminder on in Settings → Notifications, and make sure notifications for Eonquest are allowed in your device system settings. The reminder is sent once a day between 6:00 and 7:00 local time, and only on days when you have a quest to claim.
How do I report an inappropriate quest or category?
Use the report action in the app on the quest or category, or email us the details at eonquest@sgsoftware.pl. We review reports and remove content that breaches our Terms of Service.
How do I delete my account?
In the app, open Settings → Delete account — this permanently removes your account and data. If you no longer have the app or cannot sign in, use the account deletion page.
How is my data handled?
See the Privacy Policy for what we collect, who processes it, and your rights.
Contact
SG Software Development (Szymon Gaweł)
eonquest@sgsoftware.pl